How we help
Tell us what is happening at home. We will tell you what we can do.
Most families call us in the middle of something: a fall, a discharge date, a diagnosis, a caregiver who cannot keep going. Find your situation below, or just call. A care coordinator answers, listens, and gives you a straight plan.
Situations we help with
After a fall
A fall changes everything in a day. Whether it ended in the ER or just a scare on the kitchen floor, the question is the same: how do we keep this from happening again without taking away their independence?
Coming home from the hospital
The hospital wants the bed. The discharge planner says someone needs to be home. You have a job, kids, and maybe a two-hour drive. This is the situation we are built for.
Dementia and memory loss
The repeated questions. The stove left on. The night you found the front door open. You want to keep them home, and you are starting to wonder how much longer you can.
You need a break (respite)
You have not slept through the night in months. You have canceled your own doctor's appointments twice. You love them and you are running on empty. Respite is not giving up; it is how you keep going.
Long-distance family
You call every day. You visit when you can. But the weekly drive is not enough anymore, and every unanswered phone call sends your stomach through the floor. You need someone local you can trust.
They refuse help
"I don't need a babysitter." You have heard it a dozen times. Meanwhile the fridge is empty, the pill bottles are a mess, and you are lying awake. There is a way through this, and it usually starts smaller than you think.
Overnight care
Days are manageable. Nights are not. Bathroom trips at 2 a.m., wandering, confusion, or a spouse who has not had an unbroken night's sleep in a year. An overnight caregiver changes the whole household.
24-hour care
The doctor, the discharge planner, or your own gut has said it: someone needs to be there all the time. You want that to be home. Here is how 24-hour care actually works.
Companionship and everyday help
Since your mother lost your father, the days are long and quiet. Meals have become toast. The mail piles up. She does not need medical care. She needs a person.
After surgery
A hip, a knee, a heart, a back. The surgeon says recovery at home is fine as long as someone is there. You want to say yes to that. Here is how to make it true.
Caring for a couple
Dad is caring for Mom, and Dad is 84. He will not admit it is too much, and you can see it in both of them. One caregiver, in one house, for two people, changes the arithmetic.
Alongside hospice
Hospice brings nurses, aides, a social worker and a chaplain, but usually for a few hours a week. The other 160 hours belong to the family. We can carry some of them with you.
Noticed changes on a visit
The house was not as clean as it used to be. Dad repeated a story. Mom's clothes hung loose. You noticed, and now you are back at your own house wondering what to do about it.
Coming home from the hospital
Discharge day is when most families first call us. Pick the hospital and we will show you what to arrange before the ride home.
UPMC Harrisburg
UPMC (also UPMC Community Osteopathic and UPMC West Shore)
Penn State Health Milton S. Hershey Medical Center
Penn State Health (also Holy Spirit Medical Center, Hampden Medical Center, Lancaster Medical Center)
Penn Medicine Lancaster General Hospital
Penn Medicine (Lancaster General Health)
WellSpan York Hospital
WellSpan Health (York County families also come home from UPMC Memorial and UPMC Hanover)
Reading Hospital
Tower Health (Berks County families also come home from Penn State Health St. Joseph Medical Center)
Lehigh Valley Hospital–Cedar Crest
Lehigh Valley Health Network (also LVH–Muhlenberg, LVH–17th Street, LVH–Hecktown Oaks, LVH–Carbon, LVH–Schuylkill)
St. Luke's University Hospital–Bethlehem
St. Luke's University Health Network (also Allentown, Sacred Heart, Anderson, Easton, Carbon and Miners campuses)
UPMC West Shore
UPMC and Penn State Health (Holy Spirit Medical Center, Hampden Medical Center, UPMC Carlisle)
Talk to a care coordinator today
Tell us what is happening at home. We will explain your options, including what private pay, long-term care insurance, VA benefits, and Pennsylvania waiver programs may cover, and schedule an in-home care consultation when you are ready.