A Compassionate and Reliable Home Care Agency in Lebanon, PA

At It’s Your Home care, we employ trained, carefully vetted caregivers for our clients. Our caregivers are not only trained in essential areas such as dementia support, mobility assistance, infection control, and dementia care, but also have years of hands-on training and experience. Our office team and on-call support line back up our caregivers so our clients' care is delivered safely and professionally.

Caregiving is a sacred, trusting relationship. We want our clients to feel like they are making the right choice. That’s why all of our caregivers are bonded and insured, including workers’ compensation and full liability coverage. We want our clients and their families to feel protected and have peace of mind.

Of course. We follow strict hiring standards for our employees, including criminal background checks, reference checks, drug screenings, and child abuse clearances. We vet carefully, looking for trustworthy, compassionate, and qualified caregivers for your home.

We are proud to accept Medicaid waivers. We accept Community HealthChoices (CHC), the OBRA waiver and the state-funded Act 150 program. We also work closely with local Managed Care Organizations to help service run smoothly.

We want care to feel smooth and steady for our clients, and we know how important consistency is. That’s why we plan ahead for backup care. If your regular caregiver is unavailable due to illness, weather, or personal emergencies, our team will work to arrange a qualified substitute.

When care comes through Community HealthChoices, part of our bespoke care service is working with the client's Managed Care Organization (MCO) to follow their personalized care plan. There will be an in-home assessment to help understand the client’s needs, preferences, and health conditions. After that, a customized care plan will be drafted that evolves to accommodate any changes. We want every family to feel well cared for.

We don’t just match caregivers based on availability. We want to provide the best care possible, and for that, there needs to be a natural connection between client and caregiver. We try to take personality, language, cultural background, and care needs into account, aiming for a harmonious, happy working relationship. We match caregivers and clients with the aim of creating meaningful, long-term relationships.

We believe in open, ongoing communication between clients, caregivers, and families. Families can expect regular updates from our care team by phone, email, or in-person check-ins, whichever you prefer. We also welcome ongoing feedback and offer 24/7 access to our on-call support.

It’s Your Home Care wants to make payment for their services easy. We offer everything from private pay to long-term care insurance, Veterans Assistance (VA), and Pennsylvania programs including Community HealthChoices (CHC), the OBRA waiver and the state-funded Act 150 program. Worried about payment? We can help walk you through the best options and even assist with the necessary paperwork.

Client trust and privacy are our priority. All caregivers are trained in HIPAA compliance and follow strict policies regarding personal information, phone use, and respectful boundaries. We vet our caregivers thoroughly and are committed to maintaining the dignity and confidentiality of every client we serve.