South Central · Pennsylvania
Home Care in Franklin County, PA
Franklin County runs along Interstate 81 from Shippensburg to the Maryland line, and about one in five of its 157,000 residents is 65 or older. It's Your Home Care provides licensed, non-medical in-home care across the county, with an established city page for Chambersburg and caregivers based in the Waynesboro and Greencastle areas as well.
Why Franklin County families call us
Franklin County has about 157,000 residents and just over 20 percent are 65 or older, roughly 32,000 older adults. Chambersburg is the county seat and the largest borough, with Waynesboro to the southeast near the Maryland line, Greencastle and Mercersburg to the south and west, and Shippensburg shared with Cumberland County to the north. The county has grown as families move up I-81 from Maryland, which means many of the adult children we work with commute south for work and need long, reliable weekday coverage for a parent at home.
Franklin County is also a place where people stay. We regularly meet older adults who have lived in the same house in Fayetteville, Scotland or Marion for fifty years and whose entire support network is within a few miles. Our aim is to fit into that network rather than replace it: a caregiver who handles mornings so a daughter can get to work, or who stays a few hours on Saturdays so a spouse can rest.
How care starts in Franklin County
- Call (717) 695-2704 or use the contact form.
- in-home consultation in Chambersburg, Waynesboro, Greencastle, or wherever home is.
- A written care plan outlining the schedule and support before care begins.
- Caregiver introduction, matched on care needs, personality, schedule and location.
- Ongoing check-ins and an on-call line for active clients.
Care situations we see most often in Franklin County
- A parent in Chambersburg whose children commute to Hagerstown or Frederick and need full weekday coverage.
- A spouse in Waynesboro or Greencastle caring alone for a partner with memory loss who needs scheduled respite.
- Discharges from WellSpan Chambersburg Hospital or WellSpan Waynesboro Hospital where the family wants someone home for the first nights.
- Older adults in Mercersburg, Fort Loudon and Saint Thomas whose nearest relative is far away and who want daily check-ins and meals.
- Veterans and surviving spouses asking whether VA Aid and Attendance can help pay for care.
Franklin County’s hospitals
WellSpan Chambersburg Hospital and WellSpan Waynesboro Hospital serve the county; residents in the north also use UPMC Carlisle, and some travel to Hershey or Baltimore for specialty care. We are a non-medical agency and do not provide skilled nursing or medical treatment; we coordinate with the home health and hospice providers who do.
Communities we serve in Franklin County
Our caregivers cover Chambersburg and the surrounding boroughs and townships, including:
- Chambersburg
- Waynesboro
- Greencastle
- Shippensburg
- Mercersburg
- Fayetteville
- Scotland
- Marion
- Mont Alto
- Orrstown
- Saint Thomas
- Fort Loudon
Looking for a specific town? See our city pages for Chambersburg.
Coming home from the hospital in Franklin County
Many families call us the day a discharge planner says "someone needs to be home with them." We regularly support clients returning from WellSpan Chambersburg Hospital, WellSpan Waynesboro Hospital. Tell us the expected discharge date and we will try to have a caregiver ready for the first day home, help with the transition (getting settled, meals, medication reminders per the discharge instructions, and follow-up appointment logistics), and coordinate with any home health nurses or therapists the physician has ordered. We provide non-medical support; skilled services come from the home health agency your doctor chooses.
Paying for home care in Franklin County
- Long-term care insurance. We provide the care plan, daily notes, and itemized invoices most carriers require. How LTC insurance claims work.
- VA benefits. Aid and Attendance and Housebound pension add-ons can support care at home for eligible veterans and surviving spouses.
- OPTIONS program (age 60+). Contact the Franklin County Area Agency on Aging at (717) 263-2153 or online.
- Medicaid and state programs. Community HealthChoices (CHC) waiver, OBRA waiver, and the Act 150 Program. We are an enrolled provider; you have the right to choose any willing and qualified provider, so you can ask your service coordinator for It's Your Home Care by name.
Read the full guide: How to pay for home care in Pennsylvania.
Local resources for Franklin County families
- Franklin County Area Agency on Aging · (717) 263-2153 — OPTIONS program intake, Caregiver Support Program, senior centers, protective services and the long-term care ombudsman.
- PA Link to Aging and Disability Resources · 1-800-753-8827 — Statewide help line for aging and disability services.
- Independent Enrollment Broker (Community HealthChoices) · 1-877-550-4227 — Begins Medicaid waiver eligibility for personal assistance services.
- Pennsylvania Department of Health home care complaint line · 1-866-826-3644 — State hotline for concerns about any licensed home care agency.
Situations we help Franklin County families with
After a fall
A fall changes everything in a day. Whether it ended in the ER or just a scare on the kitchen floor, the question is the same: how do we keep this from happening again without taking away their independence?
Coming home from the hospital
The hospital wants the bed. The discharge planner says someone needs to be home. You have a job, kids, and maybe a two-hour drive. This is the situation we are built for.
Dementia and memory loss
The repeated questions. The stove left on. The night you found the front door open. You want to keep them home, and you are starting to wonder how much longer you can.
You need a break (respite)
You have not slept through the night in months. You have canceled your own doctor's appointments twice. You love them and you are running on empty. Respite is not giving up; it is how you keep going.
Long-distance family
You call every day. You visit when you can. But the weekly drive is not enough anymore, and every unanswered phone call sends your stomach through the floor. You need someone local you can trust.
They refuse help
"I don't need a babysitter." You have heard it a dozen times. Meanwhile the fridge is empty, the pill bottles are a mess, and you are lying awake. There is a way through this, and it usually starts smaller than you think.
What families say
“I am very thankful for this nursing company. They have treated me very well. Cassandra is the lady who gets the nurses and has done very well by me. Michael is the owner of the company, and how many owners of a company will call you on a Sunday afternoon when they are having problems getting you a nurse and apologize? I don’t know of any, and I’ve been getting nursing care for years. This is the first time I’ve ever gotten an apology from an owner because the nurse missed the shift. Well, if you need kind care, call these people.”
Debbie H.
"The support I received from It's Your Home Care was life-changing. They not only cared for my physical health but also provided emotional support that helped me through tough times."
Eleanor, 83, Cumberland County
"I trust the It's Your Home Care staff completely. Their reliability and dedication to care is evident in everything they do. Love you guys!"
Frances Guerrero, Lancaster, PA
Testimonials reflect the individual experiences of clients or family members who gave permission to share them; experiences vary.
Questions Franklin County families ask us
Do you serve Waynesboro and Greencastle, or only Chambersburg?
How does the Franklin County Area Agency on Aging help?
Can you help after a discharge from WellSpan Chambersburg or Waynesboro Hospital?
Many Franklin County families commute to Maryland. Can you cover long weekday shifts?
Is your office in Franklin County?
Sources
- Franklin County, PA — ACS 2020–2024 5-year estimates — U.S. Census Bureau via Census Reporter
- Apply for the OPTIONS Program — Pennsylvania Department of Aging
This article is general information for Pennsylvania families and is not medical, legal, financial, or insurance advice. It's Your Home Care is a non-medical home care agency licensed by the Pennsylvania Department of Health; we do not provide skilled nursing or medical services. Program rules and eligibility change; confirm details with the agency or program named, your physician, or a qualified advisor before making decisions.
Talk to a care coordinator who knows Franklin County
Tell us what is happening at home. We will explain your options, including what private pay, long-term care insurance, VA benefits, and Pennsylvania waiver programs may cover, and schedule an in-home care consultation when you are ready.