South Central · Pennsylvania
Home Care in Berks County, PA
Berks County is the eastern anchor of our service area, with more than 430,000 residents centered on Reading and its suburbs. It's Your Home Care provides licensed, non-medical in-home care throughout the county, from the city and West Reading to Exeter and Muhlenberg townships, the northern boroughs of Kutztown and Hamburg, and Boyertown in the south.
Why Berks County families call us
Berks County has about 433,000 residents, 18 percent of them 65 or older, which works out to roughly 78,000 older adults. Reading is the county’s center of gravity: the city itself, the boroughs that ring it (West Reading, Wyomissing, Shillington, Mohnton, Sinking Spring, Laureldale), and the large suburban townships of Exeter, Muhlenberg, Spring and Cumru. Beyond that ring, Berks becomes a county of small towns and farmland, with Kutztown, Fleetwood and Hamburg to the north and Boyertown, Birdsboro and Douglassville along the Montgomery and Chester county lines.
Reading is one of the most diverse cities in Pennsylvania, and language matters in home care in a way that is easy to underestimate until you have watched a caregiver and a client who share a first language work together. When a Berks County family tells us that Spanish, or another language, would make care more comfortable, we build that into the match wherever we can.
How care starts in Berks County
- Call (717) 695-2704 or send the contact form and tell us your town.
- in-home consultation in Reading, the suburbs, or the outer boroughs.
- A written care plan outlining the schedule and support before care begins.
- Caregiver introduction, matched on care needs, personality, language, schedule and location.
- Ongoing check-ins and an on-call line for active clients.
Care situations we see most often in Berks County
- An older adult in Reading or West Reading living in a row home with steep stairs who needs help with bathing, dressing and getting safely to the first floor.
- Retirees in Wyomissing, Shillington and Exeter whose children live in Philadelphia or New Jersey and need a reliable local presence during the week.
- Families coordinating a discharge from Reading Hospital or Penn State Health St. Joseph who want someone home for the first nights.
- A spouse in Kutztown, Hamburg or Boyertown providing dementia care alone who needs scheduled respite.
- Adults with disabilities directing their own personal assistance through Community HealthChoices or the Act 150 Program.
Berks County’s hospitals
Reading Hospital, part of Tower Health and located in West Reading, is one of the largest hospitals in Pennsylvania and the county’s trauma center. Penn State Health St. Joseph Medical Center in Bern Township serves the northern and western parts of the county. We are a non-medical agency and do not provide skilled nursing or medical services; we provide the steady, practical help at home that lets a discharge plan succeed.
Communities we serve in Berks County
Our caregivers cover Reading and the surrounding boroughs and townships, including:
- Reading
- Wyomissing
- West Reading
- Shillington
- Sinking Spring
- Kutztown
- Hamburg
- Boyertown
- Fleetwood
- Birdsboro
- Exeter Township
- Muhlenberg Township
- Spring Township
- Douglassville
- Mohnton
- Womelsdorf
Looking for a specific town? See our city pages for Reading.
Coming home from the hospital in Berks County
Many families call us the day a discharge planner says "someone needs to be home with them." We regularly support clients returning from Reading Hospital – Tower Health (West Reading), Penn State Health St. Joseph Medical Center (Bern Township). Tell us the expected discharge date and we will try to have a caregiver ready for the first day home, help with the transition (getting settled, meals, medication reminders per the discharge instructions, and follow-up appointment logistics), and coordinate with any home health nurses or therapists the physician has ordered. We provide non-medical support; skilled services come from the home health agency your doctor chooses.
Paying for home care in Berks County
- Long-term care insurance. We provide the care plan, daily notes, and itemized invoices most carriers require. How LTC insurance claims work.
- VA benefits. Aid and Attendance and Housebound pension add-ons can support care at home for eligible veterans and surviving spouses.
- OPTIONS program (age 60+). Contact the Berks County Area Agency on Aging at (610) 478-6500 or online.
- Medicaid and state programs. Community HealthChoices (CHC) waiver, OBRA waiver, and the Act 150 Program. We are an enrolled provider; you have the right to choose any willing and qualified provider, so you can ask your service coordinator for It's Your Home Care by name.
Read the full guide: How to pay for home care in Pennsylvania.
Local resources for Berks County families
- Berks County Area Agency on Aging · (610) 478-6500 — OPTIONS program intake, Caregiver Support Program, senior centers, protective services and the long-term care ombudsman. Publishes a home care agency and registry guide for residents.
- PA Link to Aging and Disability Resources · 1-800-753-8827 — Statewide help line for aging and disability services.
- Independent Enrollment Broker (Community HealthChoices) · 1-877-550-4227 — Begins Medicaid waiver eligibility for personal assistance services.
- Pennsylvania Department of Health home care complaint line · 1-866-826-3644 — State hotline for concerns about any licensed home care agency.
Situations we help Berks County families with
After a fall
A fall changes everything in a day. Whether it ended in the ER or just a scare on the kitchen floor, the question is the same: how do we keep this from happening again without taking away their independence?
Coming home from the hospital
The hospital wants the bed. The discharge planner says someone needs to be home. You have a job, kids, and maybe a two-hour drive. This is the situation we are built for.
Dementia and memory loss
The repeated questions. The stove left on. The night you found the front door open. You want to keep them home, and you are starting to wonder how much longer you can.
You need a break (respite)
You have not slept through the night in months. You have canceled your own doctor's appointments twice. You love them and you are running on empty. Respite is not giving up; it is how you keep going.
Long-distance family
You call every day. You visit when you can. But the weekly drive is not enough anymore, and every unanswered phone call sends your stomach through the floor. You need someone local you can trust.
They refuse help
"I don't need a babysitter." You have heard it a dozen times. Meanwhile the fridge is empty, the pill bottles are a mess, and you are lying awake. There is a way through this, and it usually starts smaller than you think.
What families say
“I am very thankful for this nursing company. They have treated me very well. Cassandra is the lady who gets the nurses and has done very well by me. Michael is the owner of the company, and how many owners of a company will call you on a Sunday afternoon when they are having problems getting you a nurse and apologize? I don’t know of any, and I’ve been getting nursing care for years. This is the first time I’ve ever gotten an apology from an owner because the nurse missed the shift. Well, if you need kind care, call these people.”
Debbie H.
"The support I received from It's Your Home Care was life-changing. They not only cared for my physical health but also provided emotional support that helped me through tough times."
Eleanor, 83, Cumberland County
"I trust the It's Your Home Care staff completely. Their reliability and dedication to care is evident in everything they do. Love you guys!"
Frances Guerrero, Lancaster, PA
Testimonials reflect the individual experiences of clients or family members who gave permission to share them; experiences vary.
Questions Berks County families ask us
Do you have Spanish-speaking caregivers in the Reading area?
Which Berks County towns do you serve?
How does Berks County's OPTIONS program work?
Can you help after a discharge from Reading Hospital or Penn State Health St. Joseph?
How far is Berks County from your office?
Sources
- Berks County, PA — ACS 2020–2024 5-year estimates — U.S. Census Bureau via Census Reporter
- Home Care Agency / Home Care Registry Guide — Berks County Area Agency on Aging
- Apply for the OPTIONS Program — Pennsylvania Department of Aging
This article is general information for Pennsylvania families and is not medical, legal, financial, or insurance advice. It's Your Home Care is a non-medical home care agency licensed by the Pennsylvania Department of Health; we do not provide skilled nursing or medical services. Program rules and eligibility change; confirm details with the agency or program named, your physician, or a qualified advisor before making decisions.
Talk to a care coordinator who knows Berks County
Tell us what is happening at home. We will explain your options, including what private pay, long-term care insurance, VA benefits, and Pennsylvania waiver programs may cover, and schedule an in-home care consultation when you are ready.