Capital Region · Pennsylvania
Home Care in Cumberland County, PA
Cumberland County is directly across the Susquehanna from our Harrisburg office, and the West Shore is one of the areas we serve most. We provide licensed, non-medical in-home care from Camp Hill and Mechanicsburg out to Carlisle, Boiling Springs, Newville and Shippensburg.
Why Cumberland County families call us
Cumberland County has grown faster than almost any county in Pennsylvania, and its older population has grown with it: about 268,000 residents, 19 percent of them 65 or older. Much of that growth is on the West Shore, where retirees who moved to Hampden, Silver Spring, and Upper Allen townships in the 1990s and 2000s are now in their late 70s and 80s. Their adult children often live nearby in Mechanicsburg or Camp Hill, work full time, and want dependable help on weekday mornings and evenings rather than moving a parent into a facility.
Carlisle and the western boroughs have a different feel. The county seat has a large veteran population connected to the Army War College and Carlisle Barracks, and we regularly help families understand how VA Aid and Attendance can support care at home. Farther west, in Newville and Shippensburg, homes are more spread out and the nearest family member may be an hour away, so consistency and communication become the most important part of the plan.
How care starts in Cumberland County
- Call (717) 695-2704. A care coordinator listens first and answers the practical questions: how soon, how many hours.
- in-home consultation. For the West Shore this is often next-day. We assess the home for safety, talk through daily routines, and learn what matters to the person receiving care.
- A written care plan outlining the schedule and support before care begins.
- Caregiver match and introduction. We match on skills, personality, schedule, and, where possible, the caregiver’s own neighborhood so travel is short and continuity is high.
- Regular check-ins and an on-call line for active clients.
Care situations we see most often in Cumberland County
- A retired couple in Mechanicsburg where one spouse has become the full-time caregiver for the other and needs respite several times a week.
- An older adult in Camp Hill or Lemoyne coming home from UPMC West Shore or Penn State Health Holy Spirit after a fall or surgery, with family able to cover evenings but not days.
- A veteran in Carlisle whose family is applying for VA pension benefits and wants care to start before the award letter arrives.
- Long-distance families with a parent in Shippensburg or Newville who want daily check-ins, meals, and a trusted person to report back.
- Adults with disabilities in the Carlisle area who direct their own care through Community HealthChoices or the Act 150 Program.
Cumberland County’s hospitals and where families come home from
UPMC operates UPMC Carlisle and UPMC West Shore in Hampden Township, and Penn State Health operates Holy Spirit Medical Center in Camp Hill and Hampden Medical Center in Enola. Because these hospitals sit within a few miles of our caregiver base, hospital-to-home is one of the most common reasons Cumberland County families first call us. We are not a home health agency and do not provide skilled care; we make sure someone capable is in the house so the medical plan actually happens.
Communities we serve in Cumberland County
Our caregivers cover Carlisle and the surrounding boroughs and townships, including:
- Carlisle
- Mechanicsburg
- Camp Hill
- Lemoyne
- New Cumberland
- Shippensburg
- Boiling Springs
- Enola
- Hampden Township
- Lower Allen Township
- Upper Allen Township
- Silver Spring Township
- Newville
- Mount Holly Springs
- Wormleysburg
- Shiremanstown
Looking for a specific town? See our city pages for Mechanicsburg.
Coming home from the hospital in Cumberland County
Many families call us the day a discharge planner says "someone needs to be home with them." We regularly support clients returning from UPMC Carlisle, UPMC West Shore (Mechanicsburg), Penn State Health Holy Spirit Medical Center (Camp Hill), Penn State Health Hampden Medical Center (Enola). Tell us the expected discharge date and we will try to have a caregiver ready for the first day home, help with the transition (getting settled, meals, medication reminders per the discharge instructions, and follow-up appointment logistics), and coordinate with any home health nurses or therapists the physician has ordered. We provide non-medical support; skilled services come from the home health agency your doctor chooses.
Paying for home care in Cumberland County
- Long-term care insurance. We provide the care plan, daily notes, and itemized invoices most carriers require. How LTC insurance claims work.
- VA benefits. Aid and Attendance and Housebound pension add-ons can support care at home for eligible veterans and surviving spouses.
- OPTIONS program (age 60+). Contact the Cumberland County Aging & Community Services at (717) 240-6110 or online.
- Medicaid and state programs. Community HealthChoices (CHC) waiver, OBRA waiver, and the Act 150 Program. We are an enrolled provider; you have the right to choose any willing and qualified provider, so you can ask your service coordinator for It's Your Home Care by name.
Read the full guide: How to pay for home care in Pennsylvania.
Local resources for Cumberland County families
- Cumberland County Aging & Community Services · (717) 240-6110 — The county Area Agency on Aging: OPTIONS intake, Family Caregiver Support Program, senior centers, and the long-term care ombudsman.
- PA Link to Aging and Disability Resources · 1-800-753-8827 — Statewide help line for aging and disability services.
- Independent Enrollment Broker (Community HealthChoices) · 1-877-550-4227 — Begins Medicaid waiver eligibility for personal assistance services.
- Pennsylvania Department of Health home care complaint line · 1-866-826-3644 — State hotline for concerns about any licensed home care agency.
Situations we help Cumberland County families with
After a fall
A fall changes everything in a day. Whether it ended in the ER or just a scare on the kitchen floor, the question is the same: how do we keep this from happening again without taking away their independence?
Coming home from the hospital
The hospital wants the bed. The discharge planner says someone needs to be home. You have a job, kids, and maybe a two-hour drive. This is the situation we are built for.
Dementia and memory loss
The repeated questions. The stove left on. The night you found the front door open. You want to keep them home, and you are starting to wonder how much longer you can.
You need a break (respite)
You have not slept through the night in months. You have canceled your own doctor's appointments twice. You love them and you are running on empty. Respite is not giving up; it is how you keep going.
Long-distance family
You call every day. You visit when you can. But the weekly drive is not enough anymore, and every unanswered phone call sends your stomach through the floor. You need someone local you can trust.
They refuse help
"I don't need a babysitter." You have heard it a dozen times. Meanwhile the fridge is empty, the pill bottles are a mess, and you are lying awake. There is a way through this, and it usually starts smaller than you think.
What families say
"The support I received from It's Your Home Care was life-changing. They not only cared for my physical health but also provided emotional support that helped me through tough times."
Eleanor, 83, Cumberland County
Testimonials reflect the individual experiences of clients or family members who gave permission to share them; experiences vary.
Questions Cumberland County families ask us
Which parts of Cumberland County do you cover?
How is Cumberland County's OPTIONS program different from Medicaid?
Can you help after a discharge from UPMC West Shore, Holy Spirit, or UPMC Carlisle?
Do you provide care in retirement communities or personal care homes in Cumberland County?
Are your caregivers employees or contractors?
Sources
- Cumberland County, PA — ACS 2020–2024 5-year estimates — U.S. Census Bureau via Census Reporter
- Apply for the OPTIONS Program — Pennsylvania Department of Aging
- Apply for Community HealthChoices — Pennsylvania Department of Human Services
This article is general information for Pennsylvania families and is not medical, legal, financial, or insurance advice. It's Your Home Care is a non-medical home care agency licensed by the Pennsylvania Department of Health; we do not provide skilled nursing or medical services. Program rules and eligibility change; confirm details with the agency or program named, your physician, or a qualified advisor before making decisions.
Talk to a care coordinator who knows Cumberland County
Tell us what is happening at home. We will explain your options, including what private pay, long-term care insurance, VA benefits, and Pennsylvania waiver programs may cover, and schedule an in-home care consultation when you are ready.