Lehigh Valley · Pennsylvania
Home Care in Lehigh County, PA
Lehigh County is the heart of the Lehigh Valley and the largest metropolitan area in our eastern service region, with about 379,000 residents. It's Your Home Care provides licensed, non-medical in-home care throughout the county, from Allentown and its first-ring boroughs to Emmaus, Macungie, Coopersburg, Whitehall and Slatington.
Why Lehigh County families call us
Lehigh County has about 379,000 residents and, at just under 18 percent, the youngest age profile of the counties we serve, which still means roughly 67,000 people over 65. Allentown is Pennsylvania’s third-largest city, and its older residents live in everything from center-city row homes to the postwar neighborhoods of the West End and the suburban developments of South Whitehall and Lower Macungie. Emmaus, Macungie and Coopersburg to the south and Whitehall, Coplay, Catasauqua and Slatington to the north each have their own character and their own caregivers on our team.
The Lehigh Valley has more home care options than most of our service area, so families here tend to compare carefully. What they tell us they value is a written care plan with clear schedules before anyone starts, caregivers who are employees rather than contractors, honest answers about which programs can help pay, and a coordinator who calls back.
How care starts in Lehigh County
- Call (717) 695-2704 or send the contact form and tell us your neighborhood or borough.
- in-home consultation in Allentown or the suburbs.
- A written care plan outlining the schedule and support before care begins.
- Caregiver introduction, matched on care needs, personality, language, schedule and location.
- Ongoing check-ins and an on-call line for active clients.
Care situations we see most often in Lehigh County
- An older adult in Allentown living alone whose children have noticed missed medications, an emptier refrigerator, or a recent fall.
- Retirees in Emmaus, Macungie or South Whitehall whose children live in New Jersey or Philadelphia and want weekday coverage and regular updates.
- Discharges from Lehigh Valley Hospital–Cedar Crest, Lehigh Valley Hospital–Muhlenberg, St. Luke’s Allentown or St. Luke’s Sacred Heart where the family wants someone home for the first nights.
- A spouse in Whitehall or Coopersburg providing dementia care alone who needs scheduled respite.
- Adults with disabilities directing their own personal assistance through Community HealthChoices or the Act 150 Program.
Lehigh County’s hospitals
Lehigh Valley Health Network operates Lehigh Valley Hospital–Cedar Crest in Salisbury Township, Lehigh Valley Hospital–17th Street in Allentown and Lehigh Valley Hospital–Muhlenberg in Bethlehem; St. Luke’s University Health Network operates its Allentown and Sacred Heart campuses in the city. We are a non-medical agency and do not provide skilled nursing or medical treatment; we coordinate with the home health and hospice providers these systems refer to.
Communities we serve in Lehigh County
Our caregivers cover Allentown and the surrounding boroughs and townships, including:
- Allentown
- Bethlehem (Lehigh side)
- Emmaus
- Whitehall Township
- Macungie
- Coopersburg
- Slatington
- Fountain Hill
- Catasauqua
- Coplay
- Alburtis
- Trexlertown
- Schnecksville
- Breinigsville
Coming home from the hospital in Lehigh County
Many families call us the day a discharge planner says "someone needs to be home with them." We regularly support clients returning from Lehigh Valley Hospital–Cedar Crest (Allentown), Lehigh Valley Hospital–Muhlenberg (Bethlehem), St. Luke's Allentown Campus, St. Luke's Sacred Heart Campus (Allentown). Tell us the expected discharge date and we will try to have a caregiver ready for the first day home, help with the transition (getting settled, meals, medication reminders per the discharge instructions, and follow-up appointment logistics), and coordinate with any home health nurses or therapists the physician has ordered. We provide non-medical support; skilled services come from the home health agency your doctor chooses.
Paying for home care in Lehigh County
- Long-term care insurance. We provide the care plan, daily notes, and itemized invoices most carriers require. How LTC insurance claims work.
- VA benefits. Aid and Attendance and Housebound pension add-ons can support care at home for eligible veterans and surviving spouses.
- OPTIONS program (age 60+). Contact the Lehigh County Aging & Adult Services at (610) 782-3200 or online.
- Medicaid and state programs. Community HealthChoices (CHC) waiver, OBRA waiver, and the Act 150 Program. We are an enrolled provider; you have the right to choose any willing and qualified provider, so you can ask your service coordinator for It's Your Home Care by name.
Read the full guide: How to pay for home care in Pennsylvania.
Local resources for Lehigh County families
- Lehigh County Aging & Adult Services · (610) 782-3200 — The county Area Agency on Aging: OPTIONS intake, Caregiver Support Program, senior centers, protective services and the long-term care ombudsman.
- PA Link to Aging and Disability Resources · 1-800-753-8827 — Statewide help line for aging and disability services.
- Independent Enrollment Broker (Community HealthChoices) · 1-877-550-4227 — Begins Medicaid waiver eligibility for personal assistance services.
- Pennsylvania Department of Health home care complaint line · 1-866-826-3644 — State hotline for concerns about any licensed home care agency.
Situations we help Lehigh County families with
After a fall
A fall changes everything in a day. Whether it ended in the ER or just a scare on the kitchen floor, the question is the same: how do we keep this from happening again without taking away their independence?
Coming home from the hospital
The hospital wants the bed. The discharge planner says someone needs to be home. You have a job, kids, and maybe a two-hour drive. This is the situation we are built for.
Dementia and memory loss
The repeated questions. The stove left on. The night you found the front door open. You want to keep them home, and you are starting to wonder how much longer you can.
You need a break (respite)
You have not slept through the night in months. You have canceled your own doctor's appointments twice. You love them and you are running on empty. Respite is not giving up; it is how you keep going.
Long-distance family
You call every day. You visit when you can. But the weekly drive is not enough anymore, and every unanswered phone call sends your stomach through the floor. You need someone local you can trust.
They refuse help
"I don't need a babysitter." You have heard it a dozen times. Meanwhile the fridge is empty, the pill bottles are a mess, and you are lying awake. There is a way through this, and it usually starts smaller than you think.
What families say
“I am very thankful for this nursing company. They have treated me very well. Cassandra is the lady who gets the nurses and has done very well by me. Michael is the owner of the company, and how many owners of a company will call you on a Sunday afternoon when they are having problems getting you a nurse and apologize? I don’t know of any, and I’ve been getting nursing care for years. This is the first time I’ve ever gotten an apology from an owner because the nurse missed the shift. Well, if you need kind care, call these people.”
Debbie H.
"The support I received from It's Your Home Care was life-changing. They not only cared for my physical health but also provided emotional support that helped me through tough times."
Eleanor, 83, Cumberland County
"I trust the It's Your Home Care staff completely. Their reliability and dedication to care is evident in everything they do. Love you guys!"
Frances Guerrero, Lancaster, PA
Testimonials reflect the individual experiences of clients or family members who gave permission to share them; experiences vary.
Questions Lehigh County families ask us
Do you serve all of Lehigh County?
Can you match a Spanish-speaking caregiver in Allentown?
How does Lehigh County Aging & Adult Services help?
Can you help after a discharge from Lehigh Valley Hospital–Cedar Crest or St. Luke's Allentown?
How far is Allentown from your office?
Sources
- Lehigh County, PA — ACS 2020–2024 5-year estimates — U.S. Census Bureau via Census Reporter
- Apply for the OPTIONS Program — Pennsylvania Department of Aging
This article is general information for Pennsylvania families and is not medical, legal, financial, or insurance advice. It's Your Home Care is a non-medical home care agency licensed by the Pennsylvania Department of Health; we do not provide skilled nursing or medical services. Program rules and eligibility change; confirm details with the agency or program named, your physician, or a qualified advisor before making decisions.
Talk to a care coordinator who knows Lehigh County
Tell us what is happening at home. We will explain your options, including what private pay, long-term care insurance, VA benefits, and Pennsylvania waiver programs may cover, and schedule an in-home care consultation when you are ready.