At It’s Your Home care, we employ only the best-trained and vetted caregivers for our clients. Our caregivers are not only trained in essential areas such as dementia support, mobility assistance, infection control, and dementia care, but also have years of hands-on training and experience. We offer around-the-clock support from our office to ensure that our clients' care is delivered safely and professionally.

Caregiving is a sacred, trusting relationship. We want our clients to feel like they are making the right choice. That’s why all of our caregivers are bonded and insured, including workers’ compensation and full liability coverage. We want our clients and their families to feel protected and have peace of mind.

Of course. We follow the strictest hiring standards for our employees, including criminal background checks, reference checks, drug screenings, and child abuse clearances. We follow the strictest vetting practices to ensure trustworthy, compassionate, and qualified caregivers in your home.

We are proud to be one of the few quality home care businesses in South Central Pennsylvania that accepts Medicaid Waivers. We accept most Medicaid Waivers, including Community HealthChoices (CHC), Act 150, OBRA, and more. We also work closely with local Managed Care Organizations to ensure seamless service.

We want to provide seamless care to our customers, and we know how important consistency is. That’s why we always make sure reliable backup care is available. If your regular caregiver is unavailable due to illness, weather, or personal emergencies, our team will coordinate and provide a qualified substitute.

Part of our bespoke care service is working with Managed Care Organizations (MCOs) to ensure each client's personalized care plans are followed. There will be an in-home assessment to help understand the client’s needs, preferences, and health conditions. After that, a customized care plan will be drafted that evolves to accommodate any changes. We want everyone to feel that we are providing the highest quality care possible.

We don’t just match caregivers based on availability. We want to provide the best care possible, and for that, there needs to be a natural connection between client and caregiver. We try to take personality, language, cultural background, and care needs into account to ensure a harmonious, happy working relationship. We match caregivers and clients with the aim of creating meaningful, long-term relationships.

We believe in open, ongoing communication between clients, caregivers, and families. Families can expect regular updates from our care team by phone, email, or in-person check-ins, whichever you prefer. We also welcome ongoing feedback and offer 24/7 access to our on-call support.

It’s Your Home Care wants to make payment for their services easy. We offer everything from private pay to long-term care insurance, Veterans Assistance (VA), and all major Pennsylvania waiver programs such as CHC, Act 150, and OBRA. Worried about payment? We can help walk you through the best options and even assist with the necessary paperwork.

Client trust and privacy are our priority. All caregivers are trained in HIPAA compliance and follow strict policies regarding personal information, phone use, and respectful boundaries. We vet our caregivers thoroughly and are committed to maintaining the dignity and confidentiality of every client we serve.